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Windows Live Mail, the predecessor of Microsoft Outlook, was prone to errors. Microsoft Live Mail Not Working this feature on January 10, 2017 and recommended users to move to Outlook. So, of course, some errors may have occurred, but Microsoft support may not have been available. Are you okay. You can find various solutions to your problem in this article. Running the program in Windows 7 Compatibility or repairing the Windows Essential Suite usually resolves this issue. If not, you will need to use another email client, which is still a good solution. Windows Live Mail not opening is a common problem. But don't worry. There are 5 ways to fix Windows Live Mail not opening issue. You can overcome this issue by doing one of the following methods: Windows Live Mail Windows 10 Error is a pre-installed email client in Windows. Key features of Windows Live Mail include touch support and a minimal, flat design.